About Us
Our Guiding Principles
At Glare Ceramics, we believe we can effect change and are committed to living with intention for our employees, customers, communities, and planet.
Our Commitment
To operate with full respect for the planet. To leverage responsible sourcing and product development practices that prolong the life of our products while also minimizing the impacts from our waste. To reduce our greenhouse gas (GHG) emissions throughout the business to arrive at net-zero by 2035.
To create a culture where every employee feels like they can be their authentic self at work and where our communities feel represented and welcomed with joy. To intentionally embed diversity, equity, and inclusion in how we work every day.
To engage our employees, customers, vendors and broader community in supporting the Indigo Love of Reading Foundation and its mission to promote children’s literacy and build a more equitable Canada through the power of reading.
OUR MISSION
To inspire reading and simplify our customers’ journeys to live with intention.
OUR VISION
Making Connections. Creating Experiences.
OUR CUSTOMER PROMISE
We exist to add a little joy to our customers’ lives, each time they interact with us or our products.
OUR BELIEFS
- Customer Engagement: We exist to add joy to our customers’ lives – when they interact with us and when they interact with our products.
- Customer Joy: Each and every person in the company should understand how his or her work contributes to the creation of joyful customer moments.
- Respect: We owe to each other, irrespective of role or position, the same level of respect and caring as we would show to a valued friend.
- Teamwork: We have a responsibility to create an environment where each individual is inspired to perform to the best of his or her ability.
- Passion: Passion creativity and innovation are the keys to sustainable growth and profitability. Each individual working at Indigo should reflect this in his or her work. Our role, as a company, is to encourage and reward the demonstration of these attributes.
- Community: We have a responsibility to give back to the communities in which we operate.